Refund & Cancellation & Exchanges

Cancellation

If you need to cancel an order, please cancel it or contact us within 24 hours before it is shipped. Please note that if your order has already been shipped or delivered, you may need to follow a different return policy. 

Return & Exchange

You may request a return or a exchange within 7 days of receiving your order. Items must be unused, in original condition and packaging, we will need photo as a proof. Return shipping costs are the buyer’s responsibility.

Rree replacements

We offer free replacements for damaged, incorrect, or missing items, as well as orders lost in transit (if reported within 7 days).

We are not responsible for packages that show as delivered but may have been stolen.

Refund

Refunds are subject to a restocking fee (2.9% + USD $0.30) and exclude PayPal fees and shipping costs. 

For any other enquiries, do drop us an email!